What should I do if someone close to me is addicted to gambling?

Start by having an open conversation with them. Let them know about self-exclusion and time-out options. The eck44 support team (support@eck44.lat) can also assist with third-party requests. Seeking advice from a professional counsellor is another option worth considering.

How do I contact the support team?

The eck44 support team is available seven days a week, twenty-four hours a day via live chat and email. Email: support@eck44.lat. The service is available in both Bengali and English.

For ages 21+ only

eck44's commitment to responsible gaming

Enjoy the entertainment — stay in control. eck44 provides self-exclusion, deposit limits, and 24/7 support to keep you protected.

Gaming is for entertainment — not addiction

Spending time on casino and betting platforms is an enjoyable leisure activity for many people. But that enjoyment becomes a problem when it goes beyond control. eck44 believes that responsible gaming is not just a rule — it is a core part of who we are as a platform.

We want every one of our users to play while maintaining their financial and mental wellbeing. That is why eck44 has put in place a range of protective tools and support options, so you can keep yourself safe at any time when you need to.

Important notice: Betting and casino games are intended for persons aged 21 and above only. If you feel that gaming is having a negative impact on your life, please contact our support team: [email protected]

Our protective tools

Self-Exclusion

The option to temporarily or permanently remove yourself from the platform. You can request that your account be closed for a set period of time — this is completely confidential.

Deposit Limits

Set a daily, weekly, or monthly deposit cap. Once a limit is set it takes effect immediately, and increasing it takes time — all for your protection.

Time-Out Feature

Use the time-out feature to take a break from gaming. Choose your own duration, from 24 hours up to several weeks — no questions asked.

Loss Limits

The option to have your session automatically stopped once you have lost a set amount. This feature keeps your budget safe and prevents further losses.

Account Verification

eck44 follows a strict age verification process. Users under the age of 21 are not permitted to open an account or play.

24/7 Support

Our Bengali- and English-speaking support team is with you at any time. Chat with us live or email [email protected].

Are you at risk?

Ask yourself these questions honestly. If more than one answer is "yes", do not hesitate to get in touch with us.

Remember, treating gaming as a source of income is never safe. Every game and betting outcome is determined independently — previous results do not influence future ones.

Are you wagering more money than your budget allows?

Are you placing more bets to recover losses?

Do you find it hard to take a break from gaming?

Are you trying to hide your betting from family or friends?

Are you playing with borrowed money or by dipping into your savings?

Is thinking about gaming disrupting your daily life?

How to use the protective tools

Log in to your account

Go to the "Responsible Gaming" section

Find the responsible gaming option from the settings menu.

Set your preferred limits

Deposit limit, loss limit, or time-out — set whichever one you need.

Get help from support

If you need help with anything, let us know via live chat or email.

Apply for self-exclusion

If you want to take a longer break, fill in the self-exclusion form. This is the most effective way to disconnect yourself from the account.

Review your account activity regularly

Check your deposit, withdrawal, and betting history every month — it is the best way to stay aware.

Seek professional help if needed

If you feel that betting is becoming a problem, do not hesitate to reach out to family and a professional counsellor for support.

eck44's core principles

eck44 believes that online betting should be entirely voluntary and enjoyable — never stressful or compulsory. To put this belief into practice, we follow the principles below:

Transparency: We always provide clear information about bonus terms and conditions, wagering requirements, and the odds of winning and losing.

Fair play: All games on eck44 follow fair play principles. Every outcome is determined independently — there are no predetermined results.

Protection of minors: This platform is strictly prohibited for anyone under the age of 21. Parents are advised to enable parental controls on their children's devices.

Data protection: We use SSL encryption to keep your personal and financial information secure.

Fast support: For any issue, our 24/7 live chat and email support team is ready to help in both Bengali and English.

Remember

Gambling or betting is never a substitute for income. In every session, only wager money that you can afford to lose without it affecting your daily life. Before you start playing on eck44, set yourself a clear budget and stay within that limit.

Common questions about responsible gaming

Self-exclusion is a feature that lets you disconnect yourself from your eck44 account for a set period of time or permanently. To enable it, go to the "Responsible Gaming" option in your account settings, or email us directly at [email protected].

Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit involves a waiting period — this is done with your protection in mind.

Your account is automatically reactivated once the time-out period ends. During the time-out, all deposits and betting activity are completely suspended.

Start by having an open conversation with them. Let them know about self-exclusion and time-out options. The eck44 support team ([email protected]) can also assist with third-party requests. Seeking advice from a professional counsellor is another option worth considering.

The minimum deposit at eck44 is ৳500 across all payment methods. This gives you the option to start playing on a small budget. Deposits can be made via bKash, Nagad, Rocket, and bank transfer.

The eck44 support team is available seven days a week, twenty-four hours a day via live chat and email. Email: [email protected]. The service is available in both Bengali and English.

Play safely, stay happy

Before you play on eck44, read our terms and FAQ. And whenever you need help, our support team is always ready.

See also: Slots • Cricket • eck44 Casino • Homepage