eck44 Privacy Policy

1 Introduction & Scope

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eck44 is a secure and reliable online casino and betting platform serving users in Bangladesh. This privacy policy ("Policy") describes how eck44 collects your personal information, why it is collected, how long it is stored, and under what circumstances it may be shared with third parties.

This policy applies to the eck44 website, mobile version, and any digital services we provide. If you do not agree with any term of this policy, please refrain from using the platform.

This policy may be updated at any time. If changes are made, we will post a notice on the platform and the date of the latest update will be shown at the top of the policy. You are advised to review this page regularly.

2 What Information We Collect

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eck44 may collect two types of information from you: information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

When you create an account on eck44 or use our services, the following information may be collected:

• Full name, date of birth, and national ID details (for identity verification)
• Email address and mobile number
• Residential address
• Financial transaction information — details related to bKash, Nagad, Rocket, or bank transfers (for transaction verification only; full account details are not stored)
• Any information provided when contacting the support team

2.2 Information Collected Automatically

The following information may be collected automatically while you use eck44:

• IP address and approximate geographic location
• Browser type, operating system, and device identifier
• Activity logs on the platform — which pages were visited and how long you spent on them
• Cookie and session data (see details below)
• Betting and gaming activity — games played, bet amounts, wins and losses

3 Purpose of Information Use

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eck44 uses your personal information only for the following specific and lawful purposes:

• Account management: To create, verify, maintain, and secure your account.
• Identity verification: To meet Anti-Money Laundering (AML) requirements and confirm that users are of legal age (21+).
• Financial transactions: To process deposits, withdrawals, and other financial activities.
• Customer support: To respond to your questions, complaints, and assistance requests.
• Platform improvement: To raise service quality and resolve technical issues.
• Security and fraud prevention: To detect unusual activity and protect the integrity of the platform.
• Responsible gaming: To identify patterns of excessive gambling and provide support to the users concerned.
• Relevant communications: To send important account notifications, transaction confirmations, and policy change updates.

4 Information Storage & Security

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eck44 uses industry-standard security measures to protect your information. All data stored on our servers is secured with SSL (Secure Sockets Layer) encryption. Sensitive information is stored in encrypted format and only authorized personnel have access to it.

4.1 Data Retention Period

Your personal information will be retained only for as long as necessary to fulfill the purpose for which it was collected, or to meet applicable legal obligations. Financial records and identity verification documents may be retained for a defined period even after an account is closed. Once that period has passed, the information will be securely deleted or anonymized.

5 Sharing Information with Third Parties

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eck44 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with certain trusted technology and payment service providers to operate the platform. These partners (such as payment gateways like bKash, Nagad, and Rocket, as well as technology service providers) receive only the information necessary to perform their specific functions, and they are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Information may be shared with relevant authorities in response to a court order, regulatory directive, or legal requirement. In such cases, we provide only the information that is legally required.

5.3 Fraud and Money Laundering Prevention

If suspicious financial activity is detected, information may be shared with the relevant financial intelligence unit or investigative authority under applicable law.

6 Cookies & Tracking Technologies

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eck44 uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser that hold information about your visit.

6.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure the basic functionality of the platform — these cannot be disabled.
• Functional cookies: To remember your preferences, such as language settings.
• Analytics cookies: To understand which parts of the platform are used most — no personal identity is revealed through these.

Cookies can be controlled or deleted through your browser settings, but disabling certain cookies may cause some platform features to stop working.

7 Your Rights

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eck44 believes you have clear rights over your own personal information. You may exercise the rights listed below at any time:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — however, complete deletion may not be possible if legal or contractual obligations apply.
• Right to object to processing: The right to object to marketing communications or non-essential data processing.
• Data portability: The right to receive your personal information in a structured and readable format.

To exercise these rights, please contact our support team. We will review your request appropriately and respond within the limits of applicable law.

8 Protection of Minors

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eck44's services are for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under 21. Age is verified at the time of account registration and the required identity documents are checked.

If we become aware that information has been collected from a minor, the relevant account will be closed immediately and that information will be deleted.

9 International Data Transfers

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For technology service purposes, your information may in some cases be processed or stored on servers outside Bangladesh. For any such data transfer, we ensure that the relevant party maintains appropriate security standards and that your information remains protected.

10 Third-Party Links & Services

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The eck44 platform does not contain links to third-party websites, however during the payment process you may be directed to the interface of bKash, Nagad, or Rocket. These external platforms have their own privacy policies and are not under eck44's control. You are therefore advised to review the relevant payment provider's privacy policy before completing a payment.

11 Policy Changes

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eck44 reserves the right to update this privacy policy as needed. If significant changes are made, we will publish a notice on the platform or notify you by your registered email. The latest version of the policy will always be available on this page.

Continuing to use the platform after a revised policy has been published will be considered as your agreement to the updated terms. If you do not agree to the changes, please close your account and inform the support team.

12 Contact Us

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If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. We are available 24/7 in both Bengali and English.